The A-Z of your booking

Arrival

You can find all the important information for arriving by car or train here.
You can drive right up to the main entrance with your car. There, we will unload your luggage and then park your car.

Dinner

We kindly request that, in our hotel, you come to dinner wearing appropriate evening wear. Many thanks.
If you have booked a stay which does not include dinner, we ask that you make a table reservation in good time.
Are you travelling alone but would like to dine in company? We are happy to reserve a space for you at our communal table. Ask us for more information about this!

Pool & Sauna Complex

We ask for your understanding that the pool and sauna complex may only be used during the time that you have a room at the hotel. Should you wish to use the spa areas outwith this time, we charge a contribution towards expenses—including soup, coffee, cake & drinks—of € 15.00 per person.

Treatments in the RoWital Center

In order to be able to guarantee your treatments, we recommend that you make appointments for them as soon as you have reserved the room – direct dialling (05523) 304 - 117. When booking a package which contains spa treatments, appointments are scheduled directly by us. Should you have any wishes or additions, please contact us.

Checking in / out

Your room is available from 3:00 p.m. on your day of arrival. Should you not be able to arrive before 6:00 p.m., we ask that you notify us by telephone. We ask that you vacate the rooms by 11:30 a.m. on your day of departure.

E-charging station

You can find an e-charging station belonging to the Bad Sachsa public works directly next to the entrance to our underground car park. As part of an environmental protection incentive by the Bad Sachsa public works, it is free to charge your electric car here.

Early-bird discount

If you book a room category or arrangement up to 3 months before arrival, adults receive a discount of EUR 10.00 per person and night on the price of the room or arrangement. During the high season, the early-bird discount is given for bookings made up to 2 months before arrival.

Gift voucher

A lovingly-designed gift voucher, for example for a stay in our hotel or a visit to our “RoWital” Health & Beauty-Center... put together in exact accordance with your individual wishes.

Dogs (upon request)

We charge € 21.00 per night for your four-legged friend (who we can only allow in our hotel if they are knee height or smaller), including the provision of a blanket and a dog bowl, as well as a small welcome treat. We ask that you respect that dogs are not permitted anywhere in the spa area or in the restaurant, with the exception of the hotel bar.

Free shuttle service from the train station

Please inform us of your arrival time at Bad Sachsa train station so that we can pick you up in good time.

Spa tax

We charge a spa tax amounting to € 2.60 per adult (from 18 years and above) and night. For children aged 13 years and above, we charge a spa tax amounting to € 1.30 per night.

Restaurant opening hours

Breakfast     07:00 a.m. - 10:30 a.m.
Lunch          1:00 p.m. - 2:30 p.m.
Cake buffet  2:30 p.m. - 4:30 p.m.
Dinner          6:30 p.m. - 9:30 p.m.

Price changes

Should the period between booking and arrival exceed four months, we reserve the right to make changes to the price in exceptional circumstances. With the appearance of this price list, all preceding ones lose their validity.

Travel coverage

You can secure your holiday directly with us. When making your reservation, ask for the terms.

Romantic weekend for two

Discover our offers for your romantic weekend in the Harz.

Door-to-door shuttle service (upon request)

We are happy to offer you a door-to-door shuttle service (for an additional charge). Simply get in touch.

Cancellation

Cancellation is possible up to 3 weeks before arrival.

Underground car park

In addition to our car parking spaces located directly next to the hotel, we also offer an underground car park. This costs € 8.00 per space per night.

Spa offers

You can find a selection of offers for your next short holiday, individual spa break or gourmet time out under our spa offers.

Payments

You can pay at the hotel using cash, an EC card or credit cards (Eurocard, Visa).
(Please bear in mind that some banking institutions only permit a maximum daily payment of € 1,000.00 per direct debit transaction with your EC card.)

Room reservation

For organisational reasons, we are unfortunately unable to reserve a specific room number or floor.

Additional bed/room for those who snore

Additional bed: € 85.00 per person/night;
Room for those who snore € 100.00 per person/night